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Frequently Asked Questions? |
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Is the price I pay, for Each
Class, or for Each 4-Week Session?
When enrolling in our Scheduled Gymnastic Classes, the tuition paid
covers a 4-Week Session. There is also an Annual (once/year) $35 Family
Registration Fee.
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Where can I find specific
dates of your sessions?
I am unable to find the dates of a specific session.
I am interested in signing my children up for class, but need the exact
dates of the session in order to plan. I also would like to know how
many weeks the session would last.
You can locate our
Class Tuition Schedule HERE. This .pdf file has the dates of our sessions, and the required
payment dates. It also will let you know of any scheduled shutdowns
(extended periods) where the gym is closed. It may not include
individual major Holidays. We are closed on most major Holidays:
Christmas, Easter, Memorial & Labor days, Oct 31st, etc. If your class
schedule includes one of the un-scheduled Holidays, you are able to
attend a Make-Up class.
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Do you offer a membership
exclusive of classes?
The situation: I have two kids who need to remain
active during the winter months. I am looking for a location for them to
play; not necessarily in a structured way, but more in the "open gym"
fashion.
It sounds as though you’re currently interested in our Playnastix (Open
Gym) and possibly our Parents’ Night Out events. Please complete the
online registration process by
creating an online account. This assures us that we have all your
necessary information within our new system; including the necessary
Waiver/Release Forms. You must
create an online account. You can
create an account without having to pay. This allows for convenience
for drop-in (PAYGO) customers like yourself. You can still pay
at-the-door, but we need to have you registered within the new system.
All customers (new & former) have to jump through this
slightly-inconvenient hoop.
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How Do I enroll my child into a
2nd class?
A second day is a great idea! Your athlete will progress
better with the extra attention.
You will receive a 30% discount on your second class. Login to your
account, and pay for each class separately.
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How do I switch to a different
class day/time?
Login to your account via the "Parent Portal." There is a
transfer button on the enrollment page.
To transfer classes you must submit a transfer request. Transfer requests
have to be approved by our office staff. |
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How do I un-enroll from the
program?
So sorry to see you go. We do have a policy for parents to
drop from our program. You will need to come to the gym and fill out a
drop-request form at the front desk. |
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How do I schedule a Make-Up
Class?
Make-ups are simply scheduled by calling the gym
(810-985-3547) and finding a class that is available.
Open gym passes may also be used as a make up for a missed class. Make-up
classes must be done within the current month.
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What if I don't want to use my
Credit Card?
You can use your checking/savings (ACH) account to sign up.
Or pay in-person at our office.
Either way, you will still need to
create an account online.
However, you CANNOT enroll your child in a class online without a
valid Credit Card or ACH account.
You will have to bring payment to our office within our scheduled payment
deadline.
The auto-pay options provided thru Credit Card and ACH accounts will be
unavailable to you, thereby risking late-fees and/or dropped classes for
your child.
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